- Security & Privacy
Security & Privacy
Security is one of the biggest considerations in everything we do.
You can shop at WholeAndNatural.com with confidence. We have partnered with GeoTrust, a trusted leader in online security services, to offer a safe and secure shopping experience and secure credit card transactions for our customers.
GeoTrust® is the world's second largest digital certificate provider. Millions of shoppers in over 150 countries trust GeoTrust to secure online transactions and conduct business over the Internet.
GeoTrust's world-class SSL Certificates offer up to 256-bit SSL encryption, represent the latest in next-generation technology for digitally signing applications, binding people and documents, and assuring code integrity to wireless platforms.
Additionally, we have also partnered with Stripe to process credit cards. Stripe has been audited by a PCI-certified auditor, and is certified to PCI Service Provider Level 1. This is the most stringent level of certification available.
Stripe forces HTTPS for all services. We regularly audit the details of our implementation: the certificates we serve, the certificate authorities we use, and the ciphers we support. We use HSTS to ensure browsers interact with Stripe only over HTTPS. Stripe is also on the HSTS preloaded lists for both Chrome and Firefox.
All card numbers are encrypted on disk with AES-256. Decryption keys are stored on separate machines. None of Stripe's internal servers and daemons are able to obtain plaintext card numbers; instead, they can just request that cards be sent to a service provider on a static whitelist. Stripe's infrastructure for storing, decrypting, and transmitting card numbers runs in separate hosting infrastructure, and doesn't share any credentials with Stripe's primary services (API, website, etc.).
In short, we take security very seriously. We go above and beyond to make sure all transactions are done securely, so you can shop with peace of mind.
Your privacy is very important to you, so we keep it that way, private.
When you visit our site, we will ask your browser to place a permanent "cookie" (a very small text file) on your computer. If your browser is configured to accept cookies, it will accept the cookie and place it on your computer's hard drive. We collect this information to analyze where our customers are coming from and how often they visit our site. We also collect certain technical information from your computer, like your IP address and the address of a referring web site, if any. This information will allow us to enhance our site to our customer's preferences. This information is used only for the benefit of Whole And Natural and you, our customer.
You can visit our site without cookies if you choose to do so. To visit our site without cookies, you can configure your browser to reject all cookies or to notify you when a cookie is set. Check the browsers help menu to learn how to change your cookie preferences.
In order to identify who you are, we suggest that you register and log-in when you visit our site. This allows us to provide you with your "Order Status" and other information that is uniquely yours.
What information is collected:
When you choose to place an order with us, you are invited to log in (optional), so that we can identify who you are. As a newcomer, it will be suggested that you register for future identification. The registration page asks you to enter your name, a user ID, a password, and your e-mail address.
Placing an order:
When you decide to place an order, you are asked to complete an order form. The order form requires your name, billing and shipping address, credit card number, expiration date and CID#. You should also include other information fields such as your telephone number, to allow us to contact you regarding your order if necessary.
This information is collected to make your shopping experience with us as smooth and pleasant as possible. It is used only for the benefit of Whole And Natural and you, our customer.
Whole And Natural does maintain special relationships with a number of secure business partners. For example,
- When you make a purchase, we may share information about you and the transaction with other companies for your security or benefit, including, but not limited to, verification, fraud prevention, credit card authorization, and shipping.
- If you have provided your e-mail address, Whole And Natural may provide your e-mail address to third party e-mail distribution companies that transmit e-mail on behalf of Whole And Natural. Your e-mail address will not be used by these companies for any purpose other than the transmission of e-mail from Whole And Natural. If you do not want Whole And Natural to share your e-mail address, please email us at firstname.lastname@example.org.
Whole And Natural also may share account or other information when we are required by law or to protect our interests or property. This may include sharing information with other companies, lawyers, credit bureaus, agents or government agencies in connection with issues related to fraud, credit or debt collection.